🔒 Privacy Policy

Effective Date: 09/13/2025

Quantum Cow Shop (“Company,” “we,” “us,” or “our”) operates www.QuantumCowShop.com and quantum-cow-shop.myshopify.com (the “Site”). This Privacy Policy describes how we collect, use, store, and safeguard your personal information, as well as the rights you have regarding your data. By using the Site, you agree to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all information collected through:

  • Purchases and transactions on our Site.

  • Account registration, forms, and newsletter sign-ups.

  • Customer service inquiries, chats, or email communications.

  • Cookies, tracking tools, and analytics are used when you browse the Site.

It does not apply to information collected offline or through unrelated third parties.

2. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, billing and shipping addresses, phone number, and email address.

  • Order Information: product details, payment method, and transaction amount.

  • Account Details: usernames, passwords (encrypted), and saved preferences.

  • Demographics: age, gender (optional), city, state, country, and postal code.

  • Device & Technical Data: IP address, browser type, operating system, and usage data.

  • Marketing Information: responses to promotions, surveys, or contests.

  • Customer Service Records: messages, tickets, or call notes.

3. How We Collect Information

We collect information in several ways:

  • Directly from you when you create an account, place an order, or contact support.

  • Automatically through cookies, log files, and analytics tools.

  • From third parties such as payment processors, shipping partners, or ad networks that interact with our Site.

4. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: fulfilling, shipping, and tracking your orders.

  • Customer Support: resolving issues, responding to inquiries, and managing returns.

  • Site Improvements: monitoring usage to enhance navigation and design.

  • Marketing & Promotions: sending promotional emails, newsletters, or personalized offers (only if you opted in).

  • Fraud Prevention: verifying identity and monitoring suspicious activity.

  • Legal & Compliance: meeting tax, accounting, and regulatory obligations.

5. Sharing of Information

We only share your data in the following limited situations:

  • With Shopify (our platform provider) for secure checkout and order management.

  • With payment processors (e.g., PayPal, credit card companies) to complete transactions.

  • With shipping & logistics partners to deliver your order.

  • With service providers (IT, marketing, analytics) who assist our operations.

  • When required by law or regulation (court orders, investigations, or tax reporting).

We never sell or rent your personal data to third parties.

6. Payment Security

  • All payments are processed through Shopify Payments and trusted providers.

  • We comply with PCI DSS standards (Payment Card Industry Data Security Standard).

  • We never store full credit or debit card numbers on our servers.

  • Sensitive transaction data is always encrypted using SSL/TLS protocols.

7. Data Retention

We keep data only as long as reasonably necessary:

  • Order records: up to 7 years (to comply with accounting and tax obligations).

  • Account details: until you request deletion.

  • Marketing lists: until you unsubscribe.

  • Customer service communications: as long as needed to resolve inquiries.

After these periods, data is securely deleted or anonymized.

8. Cookies & Tracking Technologies

Our Site uses cookies, pixels, and similar technologies for:

  • Session management and shopping cart functionality.

  • Analytics (Google Analytics, Shopify analytics).

  • Personalization of product recommendations.

  • Advertising and remarketing campaigns.

You can disable cookies in your browser, but some features may not work correctly.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to Access: request a copy of the personal data we hold about you.

  • Right to Correct: update inaccurate or incomplete information.

  • Right to Delete: request that we erase your personal data (subject to legal obligations).

  • Right to Restrict/Opt-Out: limit how your data is used for marketing.

  • Right to Portability: receive your data in a machine-readable format.

To exercise your rights, contact us at privacy@quantumcowshop.com.

10. Children’s Privacy

  • Our Site is not intended for children under 13.

  • We do not knowingly collect data from minors.

  • If a parent or guardian believes their child has provided personal information, they should contact us immediately so we can delete it.

11. International Users

If you access our Site outside the United States:

  • Your data may be transferred to and stored in the U.S. or other jurisdictions.

  • By using our Site, you consent to this transfer, subject to applicable privacy laws.

12. External Links

Our Site may contain links to external websites. We are not responsible for the privacy or security practices of other sites. Please review their policies before providing personal data.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with a new “Effective Date.”

14. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please reach out:

📧 support@quantumcowshop.com
📬 Quantum Cow Shop Team