📖 Frequently Asked Questions
Absolutely. Many of our items make wonderful gifts and come in attractive packaging. You can also add a gift note at checkout to make it extra special.
Yes. We use industry-standard SSL encryption and trusted payment gateways to ensure your details stay safe at every step.
Yes. We frequently run promotions and seasonal sales. Subscribe to our newsletter for exclusive offers and early access to new product drops.
Most orders arrive within 2–7 business days. Some specialty or made-to-order items may take up to 10 business days. You’ll see estimated times before checkout.
Email us at support@quantum-cow-shop.com with your order number and reason for return. Our team will reply with simple instructions.
Yes. During peak holiday seasons or if an item is back-ordered, shipping may take longer. We’ll notify you if there are any delays.
At this time, we ship within select regions only. Shipping options and costs will appear at checkout based on your location.
Yes. Once your order ships, you’ll receive an email with a tracking number and a direct link to follow your package.
Personalized, clearance, and final-sale items are non-returnable unless they arrive damaged or defective.
Refunds are usually processed within 3–5 business days once your return is inspected and approved. Timing may vary depending on your bank.
Yes. If you’d like to swap your item for another size, style, or product, contact us and we’ll guide you through the process.
If your order isn’t right, please contact us within 7 days of delivery with photos of the issue. We’ll replace the item or provide a refund right away.
No, you can check out as a guest. However, creating an account makes it easier to track orders, save shipping details, and view past purchases.
We process orders quickly, but if you email us within a few hours of purchase, we’ll do our best to update or cancel it before shipping.
We accept all major credit and debit cards, PayPal, and secure digital wallet options (availability may vary by region).
Applicable sales tax is automatically calculated at checkout based on your location.
Each product page includes a detailed size guide and product description. If you’re unsure, email us and we’ll help.
Yes. You’ll receive an order confirmation email right after checkout, and another email with tracking details once your order ships.
The fastest way is by emailing us through our Contact Form. We aim to respond within 24 hours (Mon–Fri).